Five things a manufacturer cannot do from overseas
| Need | What we do |
|---|---|
| Compliance | RCM electrical approval, AS/NZS 3000 and AS 3136 review, WaterMark and AS/NZS 4020 where water-contact parts require it |
| Importer of record | Australian entity, GST, product liability, local warranty terms |
| Stock and service | Sydney stock of fast-moving items and spares; commissioning and first-line service through our network |
| Credibility | ABN, insurance, references, procurement-panel registration — the things a council or contractor asks for before a purchase order |
| First customers | Introduction into the pool-contractor and operator network we work with every week |
Categories
Commercial robotic cleaners, heat pumps, pool lighting, covers, water-play equipment, plant-room fittings and consumables — categories that do not compete with the UV and control brands we represent. We do not take on metering pumps or UV from other makers.
Commercial terms
Project fee for certification and set-up, then a margin on local sales. We do not finance stock. Exclusivity for three to five years in return for the certification work.
Tell us about your plant room
One email with the facility type, number of pools and what controls the chemistry today is enough to start.